CCMG 2019

The Contact Centre Management Group will be hosting its 9th Contact Centre Conference and Expo at the Gallagher Convention Centre from 31 October to 01 November 2019.  Themed ‘Africa’s Calling’, the conference and expo brings together professionals from various industries within the contact centre sector to discuss and debate a broad range of issues which affect the contact centre industry.  These include, but are not limited to, technological innovations, people development, the impact of the Fourth Industrial Revolution, and more!  For more information about Africa’s Calling, you can access our website here: .