At Gallagher Convention Centre we have always prided ourselves on our unmatched combined experience. Having fostered a working environment where experience is valued and a willingness to learn and grow is rewarded, Gallagher has seen and accommodated its share of industry changes and trends since opening its doors in 1993.

There is no mistaking that our operating procedures have had to change due to the challenges that the last two years have brought. Over and above that, however, we have seen some notable changes to the business of events in our time.

I started my career at Gallagher at the switchboard in 1997, from here I grew to become a Banqueting Supervisor, proceeded to become the Operations Manager and then I was given the opportunity to become the GM of operations. I would like to highlight a few changes to the industry that I have experienced during my time at Gallagher.

Trends in colour schemes and décor aside, some of the most significant trends that I have experienced besides the food truck fads, the popularity of aerial acts and the thrill of pyrotechnics, there have been some important shifts and developments in the industry.

Health & Safety:

With the Sport and Recreation act of 2009, act 31, legislating the importance of safe event practices the event industry has taken a giant leap forward in taking responsible measures to ensure the safety of all parties involved with events. From small considerations such as the shift from wax candles to gel candles to more involved steps such as compiling a Health and Safety file for JOC approval, the events industry is definitely more conscious of the importance of safety today than in the past.

The last straw:

The industry has become more conscious of its impact on and its responsibility to the environment. From changes such as single-use straws to biodegradable options to a focus on recycling, up-cycling and reusable materials. Our collective consciousness has made us kinder to the environment.

Connectivity:

Internet requirements and online meetings have certainly changed our approach to events as the hybrid event is here to stay.

Food:

Event catering has certainly changed from the old joke about a “stale scone and rubber chicken”. When catering for events it is very important to consider the profile of the delegates attending the event. A special focus on healthy options, special dietary requirements, food that compliments the event theme and the aesthetics of a dish is all considered when selecting an event menu.

Inclusivity:

The events industry identified the importance of accommodating visitors with varied needs and requirements. This learning and realisation included accommodating nursing mothers, allowing for ease of accessibility for differently-abled individuals and preparing for the necessity of facilities such as prayer rooms.

Looking back at the growth of the events industry it is fair to say that this industry is definitely for those willing to find creative solutions for unexpected challenges.

At Gallagher Convention Centre our team becomes a part of your team, ensuring the success of your event.